Privacy and your data

Last updated 2026-09-17.

Your account and email

To sign in you give us your email address. We do not use passwords: we email you a one time link that signs you in. If you take out a plan, we store your plan and a count of the asset assessment reports you have opened, so we can apply your monthly allowance. We use your email for one thing only: to send you sign in links. Our lawful basis is your consent, and for the parts that deliver a paid plan, the performance of our contract with you.

• We do not sell, rent or share your email with anyone.
• We do not use it for marketing unless you separately opt in.
• You can cancel your plan at any time from your account.
• You can ask us to delete your account and details at any time by emailing privacy@insolvencytracker.co.uk.

Payments

Payments are handled by Stripe, our payment processor. When you take out a plan you enter your card details directly with Stripe, on their secure systems. We never see or store your card number. We keep only a reference that links your account to your Stripe customer record, so we can show your current plan and let you manage or cancel it. Stripe processes your payment data as an independent controller under its own privacy policy.

Directors' information from the public register

Insolvency Tracker shows information from the public company register. That register includes some personal data about company directors and other officers, such as their name, role, year of birth range and appointment dates. This information is already published and is available to anyone.

We show this data to help people understand a company's public record. Our lawful basis for processing it is legitimate interest, namely giving the public a clearer view of information that is already open. We keep the processing proportionate:

• We show only what is already published on the public record, and we link to the official record.
• We do not add opinions, ratings or predictions about any person.
• We present director track records as plain counts from the register and state clearly that a dissolved or wound up company in a person's history is not, by itself, evidence of any wrongdoing.
• We hold only a short lived copy of a record to keep the site fast; the official register is always the authoritative source.

The official register is the authoritative source. If a director believes their public information is wrong, the correction is made on the official register, and our copy updates from it. If you have a concern about how we present public register information, contact us at privacy@insolvencytracker.co.uk and we will look into it.

Your rights

Under UK data protection law you have the right to ask what personal data we hold about you, to have it corrected or deleted, and to object to our processing. Email privacy@insolvencytracker.co.uk. You also have the right to complain to the Information Commissioner's Office at ico.org.uk.

Cookies and analytics

This site sets no advertising or tracking cookies. We use privacy first analytics that count visits without storing personal data or building a profile of you. If that ever changes, we will update this page first.

Company information, not advice.